MY ACCOUNT
create my account
To create your account, simply click here . Otherwise, you can also create your account during your purchase.
Forgot your password
If you forgot your password, don't worry! When logging in, click on "Forgot your password?" then enter your email address so that we can send you a recovery email.
DELIVERY
Delivery methods
FRANCE
- Delivery in relay point offered
- Standard home delivery offered
EUROPE
- Standard delivery 15€
- Free delivery from 100€
DOM TOM
- Standard delivery 15€
- Free delivery from 100€
RETURN, EXCHANGE & REFUND
Make a return
You have 15 days to change your mind and return the item to us in its original condition after receipt of your order. After this period, you can no longer make a return.
A return form accompanies your order. It must be completed and returned to us with your items.
The return address is:
LOGITRAB
Technopolis website
7 Boulevard Maritime
13500 MARTIGUES, France
Please note that the return costs are your responsibility.
Item with a defect
If, despite our quality control, your item has a defect, we invite you to contact our customer service at servicecliente@swildens.fr.
Please attach photos of the defect to your message. Our customer service can then get back to you with the best solution.
Reimbursement deadline
The refund will be made within a period of between 4 and 10 working days after receipt of your return package by our warehouse.
You will receive an email to notify you when the refund has been made.
Count between 24 and 48 hours after receipt of the email to see the refund appear on your bank account.
MY COMMAND
Payment method
Accepted payment methods are: Paypal, Visa, Carte bleue, Mastercard, American Express, Apple Pay, Alma
- Payment by ALMA :
Payment 3x free of charge. It is made in three installments: 1st installment at the time of purchase, 2nd installment 1 month after the day of purchase, 3rd installment 2 months after the day of purchase.
Make an order
Once your items have been selected, you can modify your basket in the box at the top left of your screen.
To proceed to payment, click on the "pay" tab then enter your personal information including your e-mail address, your delivery address and your telephone number. An invoice will be sent to you by e-mail with the confirmation of your purchase.
any other question?
You have not found an answer to your question?
You can contact us through our form